Most small businesses have the same IT needs of their larger counterparts, but don't have the resources, time, or available funds necessary to build and maintain their own computer and network infrastructure.  Small businesses are usually left with little choice but to try to rely on the limited computer knowledge or experience of a friend, relative, or colleague. The problem with this is that these individuals are not always available and they may not be aware of the current best practices recommended for protecting and maintaining a computer network. This can result in a variety of technical problems and significant cost in terms of lost time and productivity.

With INTEGRITY you can have the benefits of a fully staffed IT department, at a tiny fraction of the cost - and for much less than it's costing you to function without qualified IT support. Additionally, a full maintenance plan allows our team to deploy tools specifically designed to keep your systems healthy and secure. However, when you do have a problem, typically we will be aware of it immediately and often before you will. In either event, we will be at your service anytime, day or night.

Our services are both proactive and reactive. On the proactive side:

We remotely monitor the critical aspects of every system's security and performance around the clock, allowing us to anticipate and correct many issues before they occur.

We take the time to understand your current technology needs and your business goals. As a result, we can help you make the right technology decisions now and in the future.

We help with all your technology purchases, assuring that you get everything you need (and nothing you don't), all at the lowest prices.

We train your people in the correct usage of the tools they currently have and the new ones you'd like to provide them.

When a problem does occur, we're always there to help

Our technicians are highly trained and certified, typically in multiple technologies, and they're especially talented at working with people who would rather remain non-technical.

We have tools that allow us to remotely take control of an unruly PC or server. This frees your employee from wrestling with the problem and the risk of making it worse.

We provide both immediate and scheduled telephone support for times when your employees need a little extra guidance.

In the event there is a problem that cannot be resolved remotely, we'll arrive on site and stay there until the problem is fully resolved.

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